WORLD EVENT CENTER HELP DESK

Minimum System Requirements

World Event Center uses the latest video technology, so no software download is required, but it’s critical your software is updated to the latest version and your system is compliant

  • CAMERA & MICROPHONE — Required
  • OPERATING SYSTEM* — Windows & IOS
  • BROWSERS* — Chrome, Safari or Firefox
  • TABLETS & MOBILE ARE NOT SUPPORTED
  • BANDWIDTH — Optimal performance will come with at least 350kb/s dedicated bandwidth

TESTING YOUR SYSTEM IN ADVANCE IS ALWAYS RECOMMENDED
This will identify any problems with your device and help you troubleshoot them.

4 Ways To Get Help During An Event

  1. Test Your System — Identifies & troubleshoots problems
  2. Ask Event Managers — Avatars have stars
  3. Sit at Help Desk Table — Double click on table and someone will pop in to assist you.
    Please ensure your chat is on by clicking on the chat icon at bottom of your screen
  4. Click on the question mark — Bottom left corner

Answers to Frequently Asked Questions