WORLD EVENT CENTER USER GUIDE

World Event Center allows you to connect authentically face-to-face via video, making virtual networking feel natural and fun!

GETTING YOUR DEVICE READY

  • TEST YOUR COMPUTER IN ADVANCE — Test your microphone, camera, speakers, browser, hardware and internet connection on this page… www.WorldEventCenter.com/test
  • CAMERA & MICROPHONE SETTINGS — To get the full experience of connecting with others, we recommend using a device with a camera and microphone.
  • DEVICE COMPATIBILITY — World Event Center works well on desktops and laptops and most mobile devices. Tablets are not supported at this time.
  • OPERATING SYTEM COMPATIBILITY — Make sure your operating system is updated to the latest version. On desktops and laptops, World Event Center is compatible with macOS and Windows 10. On Smartphones Remo is compatible with iOS and android.
  • BROWSER COMPATIBILITY — Make sure your browser is updated to the latest version.
    On Mac desktops and laptops, World Event Center is compatable with; Chrome, Safari & Firefox
    On Windows 10 desktops and laptops, World Event Center is compatible with Chrome & Firefox
    On iPhone, World Event Center is compatable with Safari
    On Android phones, World Event Center is compatible with Chrome

PRE-EVENT CHECKLIST

  • CLOSE ALL MEMORY-INTENSIVE PROGRAMS (especially in Windows 10) like video apps
  • AVOID MOBILE — When possible, use your Desktop/Laptop rather than Mobile phone
  • LOCATION — Choose a quiet location and be mindful of what will appear in the background
  • HARD-WIRE your internet if you can rather than WIFI
  • CLOSE OTHER TABS & WINDOWS you’re not using.
  • HEADPHONES are recommended but optional
  • LINKEDIN — Bring your LinkedIn URL to make it easy for people to connect with you
  • FACEBOOK — Bring your Facebook URL to make it easy for people to connect with you
  • PHOTO — Bring a photo of yourself that is under 1 mb

ARRIVE EARLY TO REGISTER FOR THE EVENT

  • Click on the event link the event host gives you to register or click on the click here to access the event button in your reminder e-mail 
  • Click the “SAVE ME A SPOT” button or “JOIN EVENT NOW” button if the meeting has already started
  • You’ll now be asked to LOG IN or CREATE AN ACCOUNT. Be sure to login with the email address the host used to invite you
  • If you don’t already have an account, it will automatically ask you to create an account by entering:
    • your name
    • email address
    • create a password of your choosing (must be six (6) characters minimum)
  • If you already have an account:
    • Enter your email
    • Click CONTINUE button
    • Enter your password

WHEN EVENT TIME ARRIVES

  • Go to the event link the event organizer gives you
  • Once the countdown reaches 00:00:00 the event has started! 
  • Click the JOIN EVENT NOW  button.
  • Tip: if the button isn’t showing refresh your page click CONTROL + SHIFT + R on Windows, or COMMAND + R on Mac
  • Click through and follow the tutorial ensure you allow the browser access to your camera and microphone to get the most out of the experience. If you’re having trouble with your mic and camera
  • You will enter World Event Center in one of two modes; presentation or conversation mode

AVATARS: YOUR DIGITAL BUSINESS CARD

Your avatar is your digital business card on World Event Center and when optimized adds amazing value to digital networking as it allows other guests to:

  • See where you are sitting on the floor
  • Learn who you are and what you do
  • Link to your website and social media
  • Send you private chat message
  • Book a meeting with you.

To optimize your profile, click on the circle you’ll find in the top right hand corner of any World Event Center event with your initial in in (or your profile picture if you’ve already uploaded it). Click on “Edit My Profile” and follow the prompts to fill in all the blanks and upload your photo. Be sure to click ‘save’ and this information will there every time you network with us.

PRESENTATION MODE

When you enter an event that’s in presentaton mode you will see the performer’s video(s), shared screen(s) and video(s) filling your screen. Presenters will not be able see you, as guest cameras and microphone are turned off in this mode, but you will be able to RAISE YOUR HAND button at bottom of the screen to get the attention

World Event Center - Presentation Mode

You will see three tabs to the right of your screen:

  • CHAT — There are three ways you can chat:
    • GENERAL CHAT: Visible to all guests
    • TABLE CHAT: Visible to only members in your current table
    • PRIVATE CHAT: Direct message to specific guests you can search using the search bar
  • PARTICIPANTS — Click on this tab to see/search for who’s attending with you. You can click on the ‘I’ icon beside their name to learn more about them
  • Q&A — If you have questions for the presenter, click on this tab and either:
    • UPVOTE the question if someone’s already asked your question
    • ADD your question. You can do this anomymously if you’d like.

CONVERSATION MODE

This is what you’ll see when you enter in an event in conversation mode:

World Event Center

TURN MICROPHONE AND CAMERA ON

  •  Remember for a truly interactive experience, please turn on your mic and camera using the buttons provided in the menu on the bottom of your screen.
  • If you’re having Mike or camera issues go to www.WorldEventCenter.com/support for troubleshooting tips

TURN ON CHAT

  • Click on the chat button in the menu on the bottom of your screen
  • Select one of the three chat options
    • GENERAL CHAT: Visible to all guests
    • TABLE CHAT: Visible to only members in your current table
    • PRIVATE CHAT: Direct message to specific guests you can search using the search bar

MOVING AROUND FREELY

  • You will randomly added to a table but you are free to move around as you please
  • To change tables, double click on the table you wish to join. If table is full, you’ll receive a warning to that effect.
  • You can navigate between floors using the elevator dial on the left side of your screen. Navigation only appears if there are multiple floors and you can see how many guests are on the particular floor hover your cursor over the floor button

SHARE YOUR SCREEN WITH OTHERS

  • Click on the share screen button in the menu at the bottom of your screen oppress alt + S
  • Select what you want to share your entire screen a specific application or an individual browser tab
  • Hit the blue share button

BILLBOARDS

  • The left billboard typically displays a video. Click on the play button to start playing the video and click on the maximize button to make the video full screen
  • The right billboard typically displays text e.g. an agenda. When you mouse over it, it will enlarge so you can read everything written on it.
  • If Video tiles are covering your view of the billboards you can rotate your mouse wheel or pinch your trackpad to zoom in/out alternatively you can scroll all around by clicking anywhere on the map and dragging it

LEAVING AN EVENT

To leave the event just click on quick event in the bottom toolbar. 

NEED SUPPORT?

  • If at any point during the event you experienced difficulties please feel free to contact support
  • You can learn about World Event Center supports here… www. WorldEventCenter.com/support
  • We’ve created a page that answers the most frequently asked questions and other ways you can get support..